2020 UPPO Annual Conference
March 29 - April 1, 2020
Tucson, Arizona
JW Marriott Starr Pass



The UPPO Annual Conference has been canceled.

Due to the COVID-19 outbreak, the 2020 UPPO Annual Conference has been canceled. Following are answer to several frequently asked questions regarding the event. This page will be updated as additional details become available.

FREQUENTLY ASKED QUESTIONS

Registration

When will registration fees be refunded?

On March 20, UPPO emailed registrants, asking them to specify how they would like their registration fees handled – full refund, partial refund or no refund. Those selecting partial or no refund would contribute part or all of their fees to UPPO to help alleviate the financial burden caused by the loss of annual conference revenue. The response deadline is March 31. Refund processing will occur as quickly as possible upon receipt of responses.

How will fees be refunded?

Funds will be refunded via the original payment method with the exception of ACH payments, which will be returned by check.

If I choose to contribute registration fees to UPPO, how will they be used?

Contributions to UPPO will be applied to the organization’s general fund. Special requests to apply contributions to specific projects or initiatives cannot be accepted.

Scholarship Program Event

When will my scholarship program registration fee be refunded?

On March 20, UPPO emailed scholarship program event registrants, asking them to specify how they would like their registration fees handled – refund or contribute. Those selecting contribute would donate their fees to the UPPO Scholarship Program, supporting financial assistance to UPPO members and their dependents. The response deadline is March 31. Refund processing will occur as quickly as possible upon receipt of responses.

How will fees be refunded?

Funds will be refunded via the original payment method with the exception of ACH payments, which will be returned by check.

Exhibitors/Sponsors

When will my exhibitor/sponsor fee be refunded?

On March 20, UPPO emailed scholarship program event registrants, asking them to specify how they would like their exhibitor/sponsor fees handled. Options include applying all or part the fee to 2021 conference exhibitor/sponsor opportunities; receiving a full or partial refund; or receiving no refund. Those selecting partial or no refund would donate their fees to UPPO Scholarship Program, supporting financial assistance to UPPO to help alleviate the financial burden caused by the loss of annual conference revenue. The response deadline is March 31. Refund processing will occur as quickly as possible upon receipt of responses.

I sent materials to Tucson for the conference before cancellation was announced. Who should I contact to get them back?

GES will contact exhibitors and sponsors to arrange for proper handling of any items shipped to the GES warehouse for the 2020 Annual Conference before the cancellation.

How are 2021 exhibitor/sponsor reservations being handled?

2020 sponsors have the right of first refusal to reserve the same sponsorship option for 2021, allowing them to use imprinted products already produced. Companies interested in exhibiting are asked to provide their top three booth choices when applying. View the 2021 Annual Conference Prospectus.

Certificate Program

Will required UPPO Certificate Program sessions from the annual conference be available?

Yes. Certificate Program participants will receive access to required conference sessions via on-demand webinar. UPPO is working to record the sessions as quickly as possible, so please watch for additional information, including links to recorded sessions and exam questions, in the next several weeks.

Annual Business Meeting

When will UPPO’s Annual Business Meeting occur?

The UPPO Annual Business Meeting will be held as scheduled on Monday, March 30, 2020, from 1:45 – 3 p.m. EDT; 12:45 – 2 p.m. CDT; 11:45 a.m. – 1 p.m. MDT; 10:45 a.m. – noon PDT. Due to the UPPO Annual Convention cancellation, the meeting will be held online. More information.