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Unclaimed Property Focus
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UNCLAIMED PROPERTY FOCUS is a blog written by and for UPPO members, featuring diverse perspectives and insights from unclaimed property practitioners across the U.S. and Canada. We welcome your submissions to Unclaimed Property Focus. Please contact Tim Dressen via with any questions about submitting a blog post for consideration and refer to our editorial guidelines when writing your blog post. Disclaimer: Information and/or comments to this blog is not intended as a substitute for legal advice on compliance or reporting requirements.


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Practical Knowledge and Industry Insights Highlight Annual Convention Sessions

Posted By Administration, Thursday, January 2, 2020

Unclaimed property professionals face a myriad of compliance challenges as they manage their companies’ escheatment responsibilities. This year’s UPPO Annual Conference agenda offers a wide variety of sessions designed to help navigate that maze and keep up with the latest trends.


Audits and VDAs

Always hot topics, unclaimed property audits and voluntary disclosure agreements will take center stage in several sessions. 


Unclaimed property professionals who haven’t experience the audit process firsthand can gain an understanding of the concepts, timelines and expectations at the Audit 101 session. This introduction to audits will explore the scope and methodologies used by states and their third-party auditors. 


After completing a voluntary compliance review, holders often face a decision about how to resolve past-due liabilities. The VDA or Wait? Session will discuss how gaps in compliance can be resolved, including through state voluntary disclosure programs, and the pros and cons of different approaches. 


While a lot happens in between, actions taken at the beginning and end of an audit can have significant impacts to the outcome of the exam. The Audits: The Beginning & The End will feature an in-depth discussion on NDAs, audit kick-offs, scoping, settlement agreements and closing discussions. 


Getting through an unclaimed property audit can take a team that includes holders, lawyers and consultants. During the Audit Perspectives general session, an expert panel will discuss recent audit experiences, significant issues and resolutions, and suggested tips and tricks. 


Processes and Practices

Several annual conference sessions will focus on the practical considerations for effective unclaimed property compliance.


Exemptions provide holders with the ability to reduce their unclaimed property liability. The Exemptions and Deductions session will explore how to identify and correctly apply exemptions and deductions, and the role of FASB standards. 


Maintaining and documenting contact with property owners plays a vital role in unclaimed property management. The Contact and Activity Standards session will examine the ways companies interact with owners, the importance of properly recording activity and the effects on compliance. 


Due diligence is required in all jurisdictions. During the Due Diligence on Dormant Property session, gain insight into calculating dormancy, increasing response rates, notifying owners efficiently, locating hard-to-find owners, structuring the due diligence letter, and identifying exceptions to the general due diligence requirements. 


Unclaimed property professionals communicate with several different audiences, each with varying degrees of insight and interest regrading unclaimed property. Having conversations with staff, management, third parties and states can be challenging. The Effective Communication Strategies session will explore real-life conversations encountered by unclaimed property professionals. 


Industry Focus

One of the great benefits of attending an event with hundreds of other unclaimed property professionals is the ability to “talk shop” about the specific challenges in the industry in which your company does business. 


The Annual Conference features industry-specific breakouts and educational sessions for:

  • Banking/FinTech
  • Securities/Mutual Funds/Broker Dealers/Transfer Agents
  • Life Insurance
  • P&C Insurance
  • Manufacturing
  • Retail/Hospitality
  • Oil & Gas/Energy
  • Telecommunications & Technology
  • Healthcare Providers and Insurers 
  • Claimant’s Representative/Asset Recovery

This blog post provides a mere snapshot of a few UPPO Annual Conference sessions. View complete details about educational sessions and other 2020 UPPO Annual Conference events. The early-bird registration deadline is Jan. 27, so register today for the best rate.




Tags:  Annual Conference  UPPO Annual Conference 

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Providing Opportunity Through UPPO’s Scholarship Program

Posted By Administration, Tuesday, September 26, 2017

For the past several years, the UPPO Scholarship Program has provided several association members and their dependents with financial assistance as they pursue their higher education. The program began in 2013 with an annual, renewable $1,000 scholarship to one recipient and has since been expanded, offering two awards per year, beginning earlier this year.


It’s no secret that the cost of attending college has skyrocketed, and many students depend on scholarships to have the ability to focus on their studies and earn a degree.


“As I go through dental school, it’s a huge investment, which carries a very large tuition burden,” said 2017 UPPO scholarship recipient Taylor Steffans. “This scholarship helps reduce that burden, allowing me to have less stress about finances and focus on my studies rather than having to potentially work more on the weekends. I want to put all of my effort into becoming the best dentist I can be.”


The program has made a significant difference for six students and their families in just five short years.


“The scholarship has really opened a lot of doors for me to explore the interests I can pursue and build on what I can do in the future,” said 2016 recipient Charles Julius. “That opportunity is really important to help me move forward with my education.”



The UPPO Scholarship Program is available to:

  • Full-time UPPO member employees who are not eligible for tuition reimbursement by the member company.
  • UPPO member employees’ dependent children, age 25 and under, who are high school seniors or graduates, or current post-secondary undergraduates or graduate students.

Applicants must be planning to pursue post-high-school studies, including undergraduate or graduate programs at an accredited two-year or four-year college, university, vocational-technical school or graduate school for the entire upcoming academic year. See the program rules for complete details.


The 2018 UPPO Scholarship Program is accepting applications through Dec. 15, 2017.


Funding the scholarship

The UPPO Scholarship Program is funded through a combination of opportunities for members and their companies to support its mission:

Thank you to all of the individual and corporate UPPO members who have contributed to this valuable program over the past five years. With your continued support, the UPPO Scholarship Program will continue to provide opportunities and to give back to association members.


Tags:  annual conference  scholarship 

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Shareholder Services Association Annual Conference to Include Unclaimed Property Education

Posted By Administration, Tuesday, May 26, 2015

The Shareholder Services Association (SSA) 2015 Annual Conference, July 14 – July 17; Washington D.C., will provide you with the opportunity to learn with, and from a network of fellow issuers and service providers in an unparalleled learning environment. You will also have numerous opportunities to network, share ideas and information, and gain access to guidance and support that will help you perform your job responsibilities to the utmost.

The conference agenda includes two sessions about unclaimed property:

Unclaimed Property – ULC

Speakers: Jennifer Borden, Borden Consulting Group; Cindy Nisley, Computershare; Jackie Walding, SSA Board; Deb Zumoff, Keane
The Uniform Law Commission (ULC) is currently drafting a revised version of the 1995 Uniform Unclaimed Property Act and expects to release it to state governments for adoption, beginning in 2016. Come and listen to industry experts from the Holder Coalition speak about how we are working with the ULC to represent your interests.  Hot topics to be addressed will include the use of the death master file on stock related property and the other dormancy triggers, as well as early reporting, and other audit requirements.  Don’t miss this session to get up-to-date and make your voice heard!  

What to do after an UNCLAIMED Property Audit
Moderator: Karen Danielson, Coca-Cola Company
Speakers: Kendall Houghton, Alston & Bird LLP; Jim Sadik, True Partners Consulting; Cecilia Rueda-Stephens, Pfizer

Early bird registration rates expire June 12. To register visit this page. For more information about the conference, visit

About: The SSA is a powerful network of issuers, service provider professionals and industry leaders representing the diversity of the shareholder services industry.

Tags:  annual conference  network  shareholder services association  unclaimed property education 

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Four ULC Sessions Slated on Annual Conference Agenda

Posted By Administration, Wednesday, January 14, 2015
Updated: Monday, January 5, 2015

With the Uniform Law Commission (ULC) meeting to review a draft of the Uniform Unclaimed Property Act (UUPA) slated for February 27-28, 2015, and extensive stakeholder interest in the reform effort, there’s a lot to talk about on the subject of reform. One session isn’t going to cut it, so we’ve added three additional sessions to the 2015 UPPO Annual Conference agenda.

You’ll have the opportunity to engage with and learn from the leaders of reform, ULC commissioners, and the UPPO members responsible for shaping the UPPO voice on specific issues. It’s expected to be an unmatched opportunity for unclaimed property professionals, and you don’t want to miss being a part of this change and growth. Register for the Annual Conference, March 8 – 11, 2015 today!

ULC Town Hall (Sunday, March 8)
This 90 minute interactive session is your opportunity to ask ULC Commissioners tasked with redrafting the Uniform Unclaimed Property Act, questions about the issues that matter most to you.

Unclaimed Property Reform: An Overview (Monday, March 9)
This is your primer on the Uniform Law Commission's (ULC) process as it relates to the revision of the 1995 Uniform Unclaimed Property Act (UUPA). This overview will include a history of the UUPA, its influence over the industry, and the revision process currently underway. More in-depth issue-by-issue discussions will be provided in the Tuesday ULC track

ULC Open Forum – Key Compliance Issues (Tuesday, March 10)
Learn how UPPO is representing you in the Uniform Law Commission reform process! In this session, you’ll hear from the UPPO members who have led the development of UPPO’s positions on key compliance issues such as: due diligence, early reporting, administrative appeals, and more.

Investment, Retirement and Insurance Assets – ULC Redraft (Tuesday, March 10)
This session will concentrate on how unique assets and property types in the investment, retirement, and insurance industries are treated under current unclaimed property laws. The panel of industry experts will discuss the efforts underway to aid ULC Commissioners in understanding where conflicts exist and the recommended provisions in the most current draft of the new Uniform Unclaimed Property Act.

Don’t miss out on these sessions and register for the Annual Conference today!

More resources
Check out UPPO’s advocacy page to see how UPPO is representing the holder community

Tags:  Annual Conference  education  unclaimed property  Uniform Law Commission  UPPO 

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NAIC, ACLI, and Thrivent Financial to Sit on Life Insurance Reform Panel

Posted By Emily Lee, UPPO, Monday, February 24, 2014
Updated: Monday, February 24, 2014

We are excited to announce the confirmation of representatives from the American Council of Life Insurers (ACLI), National Association of Insurance Commissioners’ (NAIC) and Thrivent Financial for Lutherans as the panelists of the UPPO Annual Conference’s Unclaimed Property Reform in the Insurance Industry panel. John Coalson, partner, Alston & Bird and UPPO member will serve as the panel’s moderator. The panelists will focus discussion on the current trend of states passing legislation requiring life insurance companies to search the Social Security Administration’s Death Master File (DMF) for beneficiary identification.

"This panel will be a great opportunity for unclaimed property holders in the insurance industry because it gives a holistic view of the ongoing discussions within the industry,” says, Toni Nuernberg, executive director, UPPO.


  • David Westmark, senior counsel, Thrivent Financial for Lutherans
  • James Donelon, Louisiana’s commissioner of insurance and past president, NAIC
  • Michael Lovendusky, associate general counsel and vice president, ACLI

The insurance panel is scheduled for Tuesday, March 25, 1:15-2:45 p.m. CDT and is one of many educational sessions planned for the UPPO Annual Conference, the most comprehensive unclaimed property education and networking event.

If you haven’t registered for the Annual Conference, March 23-26 in Grapevine, Texas, register at For questions, contact Jackie Cote, association manager 763-253-4341 or

More Resources
Register today for the 2014 Annual Conference
Participate in the member-only life and health insurance forum by asking and answering questions

Tags:  ACLI  Annual Conference  life insurance  NAIC  Thrivent Financial  unclaimed property  UPPO 

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