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Unclaimed Property Focus
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UNCLAIMED PROPERTY FOCUS is a blog written by and for UPPO members, featuring diverse perspectives and insights from unclaimed property practitioners across the U.S. and Canada. We welcome your submissions to Unclaimed Property Focus. Please contact Tim Dressen via with any questions about submitting a blog post for consideration and refer to our editorial guidelines when writing your blog post. Disclaimer: Information and/or comments to this blog is not intended as a substitute for legal advice on compliance or reporting requirements.


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Attending the UPPO Annual Conference? Explore Tampa

Posted By Administration, Wednesday, February 21, 2018

In addition to unmatched educational and networking opportunities, the 2018 UPPO Annual Conference presents a chance for attendees to take advantage of a great location, Tampa, Florida.



Tampa offers plenty of fun for adults and kids alike. One of the largest zoos in North America, Busch Gardens offers a chance to get up close and personal with exotic animals and to feel the exhilaration of some of Florida’s best roller coasters and thrill rides. If the thrills of a theme park are a little too thrilling for you, take in a bit of history at the Henry B. Plant Museum. The museum uses educational exhibits and events to help visitors explore the late Victorian period, the beginning of Florida’s tourist industry, and the early years of the city of Tampa. 


Other popular attractions include:


Looking for some retail therapy? Hyde Park Village features popular shops, unique boutiques and great dining in a delightful outdoor environment. International Plaza and Bay Street includes 200 stores and 16 restaurants in an enclosed mall with an adjacent open-air village.



Once a hub for Tampa’s cigar industry, Ybor City has channeled its Cuban, Spanish and Italian cultures into its range of popular entertainment options. Club Prana is one of the city’s most eclectic dance clubs, featuring five levels and a mix of hip-hop, reggae, latin and dance music. Gaspar’s Grotto pays tribute all year long to the famous pirate invasion celebrated annually during the Gasparilla Celebration. Tampa Bay Brewing Company offers a more laidback environment and some of the city’s best microbrews.


While visiting Ybor City, make sure to try a Cuban sandwich or paella a la valenciana at Columbia Restaurant, Florida’s oldest restaurant. Most nights feature a Flamenco show for just a few bucks more.



For more than 60 years, Bern’s Steak House has been serving up char-grilled steaks, delicious sides and selections from a massive 7,000+ vintage wine menu. If you’d rather take full advantage of Tampa’s proximity to the ocean, Oystercatchers features locally sourced seafood and magnificent views of Tampa Bay.


If you’re up for a little experimentation, try Edison Food + Drink Lab. This unique restaurant’s industrial science theme is evident in everything from creative menu items to the lab-inspired décor.


Enjoy your time in Tampa!

Tags:  UPPO annual conference 

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Gain Efficiencies Through Consolidated Reporting

Posted By Contribution from Christopher Jensen, 2017/18 UPPO treasurer, Thursday, February 15, 2018

Unclaimed property laws have been enacted in all 50 states, certain United States territories, and various foreign countries. However, with little uniformity of reporting deadlines, dormancy periods, filing methods and payment methods, unclaimed property compliance can be both challenging and frustrating for holders. One way holders can streamline the process and maximize resource efficiencies is by filing a consolidated report.


The concept behind consolidated unclaimed property filing bears little difference from the way many corporations file federal income tax returns or financial statements. A consolidated unclaimed property report is one report sent to a specific state or jurisdiction, usually by a parent company, on behalf of multiple subsidiaries and legal operating entities.


The consolidated report is inclusive of all the property that would have been included within the multiple separate reports if the filing was done for each individual entity.


Holders that want to take advantage of the benefits of consolidated reporting should consider several important factors and best practices.


Filing classifications: Not all holders are created equal. There are several different filing classifications and related schedules for certain industries such as insurance, financial/banking, and mutual funds. As such, holders cannot combine entities with differing filing classifications into one report (e.g., a bank and a mutual fund). They need to adhere to the appropriate filing schedules, and keep filing classifications consistent and separate.


Owner-unknown property: When consolidating entities that have a differing state of incorporation than the parent, holders need to ensure the priority rules of Texas v. New Jersey are recognized and applied. Owner-unknown property should be sourced to the state of incorporation or formation from the entity that emanated the property, rather than the state of incorporation of the parent or consolidating entity.


Originating entity identification: When possible, holders should identify the entity where the property originated within the NAUPA file. Unfortunately, the current NAUPA format, which was originally developed in 2002, does not have a dedicated field for that information. One option is to repurpose the “Property Description” field, which is otherwise duplicative of the “Property Code” field. For example, when reporting a vendor check, the report includes the NAUPA Property Code of “CK13,” and also shows the description “Vendor Checks.” Including the NAUPA code is essential, but the description is not. Holders can override the information in the “Property Description” field and replace it with the name of the entity sourcing the property.


If the state ever questions the source of the property, having this information in the report will help to identify the originating entity. It can also help property owners identify the origins or details about their property. Owners may not be familiar with the name of a parent company, but could easily recognize the name of an entity where they worked, purchased something or otherwise did business.


Cover letter: Include a cover letter, addressed to the state administrator, specifying that the filing is a consolidated report. Include a list of entities and their Federal Employer Identification Numbers so the state can easily identify all of the entities included in the filing.


Verification: Before filing, check with the state to ensure it accepts consolidated reports. With the exception of Nevada, many states typically do, and encourage them! However, it’s wise to verify with each state that consolidated reporting is acceptable in case such practices have changed.


Allowing consolidated reporting is a benefit to the state or jurisdiction as well. From an administrative perspective, it significantly reduces the number of reports to accept and process each year, all while maintaining the same volume of properties reported and remittances accepted. In an era where state personnel have been asked to do more with less, it will exponentially reduce the burden with processing (possibly) unnecessary reports. From a practical perspective, allowing consolidated reports may encourage compliance with state unclaimed property laws, as the once laborious requirements that dictated a separate report per entity have now been made more efficient and holder-friendly.


This win-win scenario makes consolidated reporting a worthwhile consideration for holders seeking to streamline and improve the complex unclaimed property process.



Tags:  consolidated reporting 

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2018 Spring Reporting Checklist

Posted By Administration, Thursday, February 8, 2018

Spring reporting season is again upon us. Several states require holders to file reports between March 1 and July 2. Following are reporting deadlines for these states, along with helpful links. This list is not exclusive to a specific holder industry, so please check the states’ websites for information on industry-specific reporting information and deadlines. 


Report due: March 29, 2018
Extensions: Extensions may be 

Contact: Maria Greenslade: or (860) 702-3125
Connecticut holder resources.

Report due: March 1, 2018
Extensions: Extensions may be 

Contact: or (302) 577-8782
Delaware holder resources.

Report due: April 30, 2018
Extensions: Extensions may be 

Contact:, (850) 413-5522
Florida holder resources.

Report due: May 1, 2018 
Extensions: Extensions may be 

Email form, (800) 961-8303
Illinois holder resources.



Report due: July 2, 2018

Extensions: Extensions may be requested.


Contact: or (517) 636-6940

Michigan holder resources.


Notes from UPPO’s state administrator survey:

  • We will begin accepting online reporting in fall 2018.
  • We strongly suggest that negative (zero) reports be submitted to us. This is a process that should be much easier when our new system goes live in the fall of 2018.
  • We have a preferred cover sheet, but will accept other cover sheets that include name, address, FEIN, amount, and contact person.
  • Report submission: If you have Gonzalo Llano or Terry Stanton in the "Attn" field, either name should be replaced with "Attn: Holder Processing"


New York 
Report due: March 10, 2018
Extensions: Extensions may be 

Contact: or (800) 221-9311
New York holder resources.


Notes from UPPO’s state administrator survey:

Report due: April 15, 2018
Extensions: Extensions may be

Contact: or (800) 379-3999
Pennsylvania holder resources

Report due: May 1, 2018 
Extensions: Extensions may be

Contact: or (615) 253-5362
Tennessee holder resources

Notes from UPPO’s state administrator survey:

  • is our portal that holders must use to report using NAUPA file and make payment.
  • Notice timing: Changed to no sooner than 60 days and no longer than 180 days. See TCA 66-29-128.
  • Notice language: See 66-29-129 for changes.
  • Required due diligence methods: Added email. See 66-29-128.
  • We recently passed a version of the new Uniform Law. The biggest impact is change in dormancy from five years to three years for most property types. Holders will need to report this May 1 property that meets dormancy of three, four and five years.


Report due: July 1, 2018

Extensions: Does not accept extension requests.


Contact: or (800) 321-2274

Texas holder resources.


Report due: May 1, 2018
Extensions: Extension requests may be submitted to the Unclaimed Property Division of the State of Vermont Office of the Treasurer. Describe the circumstance(s) for the delay and indicate the anticipated report delivery date.

Contact: or (802) 828-2407
Vermont holder resources.

For detailed information about reporting deadlines, dormancy periods, due diligence requirements, exemptions and deductions, electronic filing and much more, UPPO members can refer to the
Jurisdiction Resource Guide

Tags:  spring reporting  unclaimed property 

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Due Diligence Basics

Posted By Administration, Thursday, February 1, 2018

With unclaimed property audits being an ongoing concern for holders, it is more important than ever to get on track with performing due diligence if your company is not already in compliance. 


Unclaimed property due diligence is a specific type of communication deemed legally necessary by most states and territories to make individuals aware of the impending transfer of their property to another holder.


The objective of due diligence is to return unclaimed property that has remained dormant on a holder’s books to the rightful owner. Due diligence mailings to last-known addresses that the holder has on record are considered the most effective and efficient method of achieving this goal. 


Holders should review all addresses for completeness prior to mailing. If an address is known to be inaccurate, or if the address is unknown, the holder may want to attempt to locate a current address for the owner.


Unlike other types of mailed communications to property owners, such as courtesy mailings, due diligence is a formal notice at the end of a property’s dormancy period. Holders are responsible for sending letters to an owner’s last-known address, stating that property will be turned over to the state if the owner fails to respond within a specified timeframe.


Most states require that a written notice be sent via first-class mail. However, New Jersey, New York and Ohio require letters to be sent by certified mail with return receipt for accounts equal to or greater than $1,000. Notices for lower amounts can be sent by first-class mail.  


While the Uniform Unclaimed Property Act states that properties with value of $50 or more require due diligence, some states have determined alternative values that require due diligence. For example, the more lenient Texas requires mailings only for values of $250 or more, while Connecticut requires holders to send notification to all owners with a valid address, regardless of the value of the property. A small number of states and territories do not require due diligence at all. Because property value thresholds vary, holders should refer to individual state statutes.


Even if a particular property is not of value to require due diligence, there are still aggregate minimums for reporting purposes. It is important to note that while some states use the same thresholds for aggregate and due diligence limits, they can be different. Don’t confuse the two. For example, California has an aggregate threshold of $25, but a due diligence threshold of $50. In Michigan, if a holder is reporting 25,000 or more properties of at least $50 in value, due diligence notices must be sent only for properties valued at $100 or more. Oklahoma, however, lowers the threshold to below $50 (including items of all values) for items from a set of recurring payments, such as royalties, annuities, dividends, distributions, etc.


Most states and territories require that the due diligence letter include the language, “The holder is in possession of property subject to this Act.” This wording is significant because the due diligence mailings cannot include qualifying language, or any words and phrases that may lead owners to believe they may not be the owner of, or entitled to, the property. 


California, in particular, has stringent guidelines covering what is required in due diligence mailings to owners living in the state. The letter must contain a heading at the top that reads: “THE STATE OF CALIFORNIA REQUIRES US TO NOTIFY YOU THAT YOUR UNCLAIMED PROPERTY MAY BE TRANSFERRED TO THE STATE IF YOU DO NOT CONTACT US,” or uses substantially similar language.


The notice must specify the time that the property will escheat, and the effects of escheat, including the necessity for filing a claim to California for the return of the property.


The notice must also, in boldface type or in a font a minimum of two points larger than the rest of the notice, exclusive of the heading:

  1. Specify that since the date of last activity, or for the last two years, there has been no owner activity on the deposit, account, shares, or other interest.
  2. Identify the deposit, account, shares, or other interest by number or identifier, which need not exceed four digits;
  3. Indicate that the deposit, account, shares, or other interest is in danger of escheating to the state.
  4. Specify that the unclaimed property law requires business associations to transfer funds of a deposit, account, shares, or other interest if it has been inactive for three years.

California requires that the owner has the option to maintain the property on their account to be collected or used later, or has the option to be issued payment promptly. Other options can be allowed depending on the nature of the property. For example, if the property is a credit on a customer account, the customer could also be given the option to apply the credit to a past due or upcoming bill.


This letter must also allow the owner to correct their address if necessary. The holder can also give the owner the option to return their response via fax or email.


California also sends its own due diligence letters based on the holder’s preliminary report. A sample of California’s due diligence letter can be found on the state’s website.


Ohio also has more specifications than most states when preparing due diligence mailings for its residents. Similar to California, the letter must list specifics of the property, notably its nature, ID number or description of the property, and amount. The notice must also inform the owner that the property will be transferred to the state within 30 days, unless the holder receives earlier contact. 


Unlike other states, Ohio requires the holder to provide owners with a self-addressed, stamped envelope for return communication. 


When mailing letters to owners in multiple states, the same body text may be used as long as content requirements of all states are met. Although Ohio and California are specific in what they require in a due diligence letter, most of these required elements can be considered best practices for all due diligence mailings.


A few jurisdictions currently have advertising or publication requirements, including New York and Puerto Rico. Each state varies but, in general, newspaper publication is are an acceptable form of advertisement. Refer to individual state statutes for specific requirements.  


As with other aspects of due diligence, little uniformity exists regarding the timing of mailings. Most states and territories follow the 1995 Uniform Unclaimed Property Act timing, which calls for sending the letters no more than 120 days before reporting the property to the state. Others states and territories have adopted their own timing standard. Holders need to confirm each state’s requirement when preparing their due diligence mailings.


When building your timeline for mailing due diligence letters, keep in mind that best practices recommend providing 30 to 60 days for the property owner’s response.


Providing a response deadline in due diligence letters lets owners know there is limited time to claim their property directly from the holder, so doing so is considered a best practice. Clearly state that after the property will no longer be in possession of the holder after the response deadline date. 


Finally, it is best to examine state statutes on a periodic basis before performing due diligence and reporting. This information is readily available through state websites. Laws are amended occasionally, and such changes can occur at any time. It is vital to be aware of any and all legislative changes to ensure that you and your company is fully compliant.


For additional information about due diligence, attend the Managing Your Due Diligence Program session at the UPPO Annual Conference, March 4-7, 2018, in Tampa, Florida, and see our previous blog post, “Due Diligence: Beyond the Minimum.” 

Tags:  due diligence 

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Record Retention Strategies

Posted By Administration, Thursday, January 25, 2018

Proper record retention is an essential part of any unclaimed property compliance program. Not only do state laws require holders to retain appropriate records, but doing so also provides an audit defense and can help avoid the use of estimation for determining unclaimed property liability.


“All states have some kind of requirement as it relates to the retention of unclaimed property records,” said Laurie Andrews, CFE, senior manager for Keane. “Failure to maintain those records can cause problems. In the event you are audited, it will make the audit much more burdensome and lead to extrapolations for periods where your records are unavailable. It’s far easier to keep and maintain records than to try to find them or recreate them when faced with an audit.”


Retained records are intended to demonstrate a holder’s historical compliance efforts. Records created at the time of reporting and properly maintained meet the burden of proof when being audited and provide a more powerful audit defense.


As with all areas of unclaimed property compliance, requirements for record retention vary from state to state. The Revised Uniform Unclaimed Property Act, which provides model requirements for states to consider, calls for holders to retain:

  • Information required to be included on the report by state law.
  • The date, place and nature of circumstances giving rise to the owner’s property right.
  • The value of the property.
  • The last address of the owner, if known.
  • For traveler’s checks, money orders, or similar instruments, the record of the state and date of issue.

In the event of an audit, unclaimed property holders need records to demonstrate compliance for a lookback period that often spans the dormancy period plus 10 years—sometimes longer, depending on the state conducting the audit.


Holders can take several steps to maintain effective record retention practices. In addition to generating and maintaining good records, indexing them effectively helps ensure you or future employees can locate them when needed.


“It can be tough understanding and recreating records from a period when you weren’t involved in the process,” Andrews said. “When you’re creating, filing or indexing records, think of the people who will be reviewing them many years from now. If you maintain records with no supporting documentation or explanation, it’s going to be difficult for your successor to understand the historical data.”


Include record retention documentation within company policies and procedures. The unclaimed property compliance team may understand the need for maintaining specific records, but others may not. This could lead to record destruction practices that unintentionally increase unclaimed property risk.


Develop and enforce policies that protect records from destruction and alteration. If information needs to be added to records, it should be done in the same location where the records are stored. If the record exists in both a hard copy and electronic copy, added information should be attached to both.


If a third-party administrator manages the escheatment process, request and maintain copies of unclaimed property reports filed on your behalf. The holder is ultimately responsible for compliance and needs to ensure such records are properly retained.


Annually review record retention policies and periodically communicate them to anyone involved. Doing so helps ensure procedures stay current with changing requirements and that employees don’t forget about the importance of unclaimed property records. Occasionally verify that proper record backup processes are in place, reducing the threat of losing valuable data.


While all of this effort to retain records may seem daunting, evaluate the cost of retention versus the audit exposure created by not retaining records. Developing, following and monitoring record retention procedures may seem daunting, and storing records for long periods of time can be costly. However, the potential liability created when records are unavailable, and the effort required to recreate them when an audit occurs, likely make the cost and effort worthwhile.


For additional insight into record retention, attend the Technology & Record Retention and Developing Your Policies & Procedures sessions at the UPPO Annual Conference, March 4-7, 2018, in Tampa, Florida.





Tags:  audits  record retention 

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